Privacy Policy

Effective Date: 11/17/2025
Detailing Department (Austin Smith)

This Privacy Policy explains how Detailing Department collects, uses, and protects your information when you visit our website or use our mobile detailing services. By using our site or booking with us, you agree to the terms below.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Provided by you when you contact us or book a service, including:

• Name

• Phone number

• Email address

• Vehicle information

• Service address or preferred location

1.2 Automatically Collected Data

When you visit our website, we may automatically collect:

• IP address

• Browser type and device information

• Pages viewed and time spent on the site

• Basic analytics data (via tools like Google Analytics)

1.3 Payment Information

If payments are processed online, they are handled through secure third-party processors. We do not store or have access to your full payment details.

2. How We Use Your Information

We use your information to:

• Schedule and provide mobile detailing services

• Communicate about appointments, updates, or inquiries

• Improve website performance and customer experience

• Process payments securely

• Send promotional offers or updates (only if you choose to opt in)

We never sell your personal information.

3. How We Share Information

We may share your information only in the following situations:

• With service providers (such as payment processors or analytics tools)

• When required by law, regulation, or legal process

• To protect the rights, safety, or property of our business or customers

We do not sell or rent your data to third parties.

4. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

• Improve functionality

• Understand how visitors use our site

• Enhance user experience

You can disable cookies in your browser settings if you prefer.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of online transmission is 100% secure.

6. Your Rights & Choices

You may request to:

• Access your personal information

• Correct or update inaccurate information

• Delete your information (unless required for legal or service-related reasons)

• Opt out of promotional emails at any time

To make a request, contact us at:
detailingdeptt@gmail.com

7. Children’s Privacy

Our services are not directed to individuals under 13, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our site or services means you accept the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, you can contact us:

Detailing Department
Email: detailingdeptt@gmail.com
Phone: +1 (408) 206-2863
Location: Roseville, CA